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Continue reading ‘Links for the week of February 5th, 2010′
Tag Archive for 'business'
Charter Communications, our local co-axial monopoly and recent bankruptee, sent a technician out to our house today, to hook up our new net connection. As is almost always the case, the tech was friendly, helpful and generally knowledgeable, in stark contrast to just about anybody you can ever get on the phone if you call the company. The customer service people are like robots. Sometimes, like robots with buggy firmware. They are, quite literally, running a program written by someone at Charter, codified in a choose-your-own-adventure style script booklet or web application. They seem to have no intrinsic knowledge of the business they work for, or the systems they are meant to support. Honestly, I wish Charter (and other such companies) would just put these resources on the web directly, so I can page through them on my own without having to be on hold first. They probably won’t do this, at least not in full, because one of the most important jobs this script/program does is to retain as much of their customer’s money as possible, whether or not they’re really supposed to have it, and to direct people into more lucrative service contracts, aggressively if need be.
Continue reading ‘To Charter Communications: transparent bills get paid faster’
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Continue reading ‘Links for the week of Aug 14th’
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- Wal-Mart To Become Green Umpire – Wal-Mart arguably has more control over and insight into its supply chain than any other company on earth. The information they need in order to be able to force their suppliers to produce the goods as cheaply as humanly possible overlaps substantially with the information required to provide transparent information about the environmental impacts of those same products. Wal-Mart says they want to use this power for good… for telling, in condensed form, the sustainability back-story for their products. But will they tell the truth? Will it be transparent? Will it be verifiable? And even if it is… will their customers care? Might it change their customer base?
- Howtoons – A series of comics which both tell stories, and inspire kids to build their own toys and tools. Wonderful hacker propaganda.
- Where's the Real Bottleneck in Scientific Computing? – A story about a computer scientist talking to physicists who have hundreds of thousands of lines of code, and don't know what version control or unit testing is. Hmm. I guess I don't really know what unit testing is either.
- Software Carpentry – A Python based tutorial for scientists and engineers who need to learn how to (actually) program. How could it have taken this long to appear?
- Your Backyard Farmer – A couple of women in Portland who will do your organic vegetable gardening for you! They visit dozens of personal gardens all over Portland every day to tend their micro-fields, and can help teach you how to grow too. If we're willing to pay people to come do landscaping (and certainly "we" seem to be willing to do that in Pasadena), why not vegetables too? I've thought about this business model in the past too. Seemed like it would probably be a lot of work, and not a whole lot of pay, but it does have the advantage of starting up with virtually no capital. Just hand tools, seeds, and smiles
(tagged: gardening food green urban sustainability business ) - Are we ready for honesty? | Jerusalem Post – A right-wing Israeli talks about what an honest discussion about the Israel-Palestine conflict would look like. Should they annex the West Bank formally, and set up a greater Israel in which the Arabs cannot vote? Should they expel the Arab Israelis in exchange for removing all the settlers? It might sound like crazy talk… but at some level, the questions he brings up are the real questions Israel has to deal with, no matter how ugly they might be. (tagged: israel palestine obama war policy westbank gaza terrorism )
- China Begins Its Transition to a Clean-Energy Economy – Lots of great plans from the Chinese leadership, but are they actually enforceable, implementable, or verifiable, even by China's own government? And even if they are, the terrifying fact is that they don't end up reducing emissions, they just end up slowing the rate of increase, what what we really need is a virtual cessation of CO2 emissions worldwide. The universe is not required to be accordance with human ambition. (tagged: energy china climate policy politics )
- Wordnik – A site for anyone who loves words and language. More than a dictionary, different from the Wiktionary, fun and social. Give words a life of their own! (tagged: education language dictionary technology web2.0 )
- Conservative Cyclists Transcend Cultural Stereotypes – As with sustainability more generally, we're only likely to make progress on cycling when it can stop being a partisan issue. Thankfully I'm not the only one who likes it because it's cheap! (tagged: bicycle transportation politics )
